Terms & Conditions
Your Rights & Responsibilities as a Subscriber
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[PLACEHOLDER: introduction — replace with solicitor-approved text summarising the service for customers in Germany, in English, and asking users to read these terms carefully before using it]
1. Changes to the Terms & Conditions
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2. Minimum Age Requirement
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3. Usage & Service Terms
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4. Third-Party Purchases
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5. Streaming Quality & Performance
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6. Subscription Payments & Refund Policy
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7. VPN & Proxy Usage
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8. Accuracy of Information
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9. Device Compatibility
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10. Internet Service & Data Usage
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11. Subscription Sharing Policy
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12. Purchase & Payment Details
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13. Service Downtime & Suspension
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14. Legal Compliance & Termination
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15. Copyright & Intellectual Property
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